OUR COMMUNITY VOICE

What is a homeowners association?

A homeowner’s association, also known as a Common Interest Development (CID), is the non-profit entity under which community governance structure is established and operated. Associations are established with the intent of protecting the community assets instituting prudent physical and financial maintenance practices. Decisions concerning association operations are made by a volunteer Board of Directors elected by the community residents during the annual membership meeting.

Do I have to belong to the Association and pay the monthly assessment?

Why, yes it can! It's the most versatile programming language ever created and is trained to provide financial management advice, life-saving CPR, and even to take care of household pets.

Where do I send my dues check?

Please make all checks payable to LanesEnd Homeowners Association and mail to Keystone Pacific Property Management at P.O. Box 15325, Santa Ana, CA 92735.

Can I pay my Association dues electronically?

Yes! Keystone Pacific Property Management has an ACH program where we debit your checking or savings account the second business day of each month. If you're interested, please fill out the Automated Payment Form today and then submit the form to management. Save money and time!

How can I report a non-compliance or violation?

Report a violation by completing the Non-Compliance/Violation Form and then submit the report to management. Please be sure to list in detailed: the Association name, nature of the non-compliance, dates and time (if applicable), property area in non-compliance, and the best method to contact you.

What does the monthly assessment pay for?

The monthly dues assessment covers the operation, maintenance and repairs for which the Association is obligated, per the Covenants, Conditions and Restrictions(CC&R's). Items such as insurance, taxes, water, electricity, landscaping services, street sweeping, janitorial and even pest control are just a few of the items covered by dues. Dues also cover the funding of reserves which are applied to future repair or replacement of major components for which the Association is responsible, such as roofing and painting in a condominium project, and street repair, pool/spa resurfacing, and clubhouse refurbishment in a planned unit development. A budget summary is mailed to each homeowner on an annual basis outlining where dues are spent.

I'm not able to log onto this website. What do I need to do ?

Please refer to your billing statement for your User Name and Password. The User Name and Password to sign onto this website is the same User Name and Password as your Billing Account. Should you decide to change your password, your new password will not be reflected on future billing statements.

REPORT a Problem

“...What is the total dollar amount of the liens due? Are you aware of all the liens? You have options. As Diane suggested below...negotiate! Your agent can request the bank pay for the liens (and perhaps past due property taxes) in your offer, they may refuse...”READ MORE »
John Franklin 

“...Residents who pay fees to homeowners associations may be questioning the HOA fees in this economy. Are the HOA fees being used for the right purpose?...... READ MORE » 
Barbara Miller 

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